WPTG securs order for 3,36 million SEK for IT-support for Indian power utility
WPTG-subsidiary Altura, specialised in solutions tailored for energy and utility providers, has been awarded a two-year, 3.36 million SEK contract for full support and maintenance of a business-critical SAP platform underpinning mission-critical operations of a large, North India-based integrated power distribution utility.
“WPTG views Alturas expansion into managing marquee public sector utilities under India’s ambitious Digital India program as a momentous opportunity to establish themselves as specialised partners delivering indispensable system maintenance services catalysing the country’s smart, sustainable infrastructure transformation, says Marco Marangoni Group CEO, WPTG.”
Altura provides comprehensive database and application-managed services for the client’s expansive SAP for Utilities (ISU) production environment implemented across ninety-seven towns and suburban areas, facilitating over six million consumer billing transactions monthly.
Altura prevailed against two well-established global IT consultancies to win this strategic engagement by demonstrating unmatched expertise in managing support for SAP industry solutions for utilities driving billing, mobility, and customer service transformation programs locally – combined with highly compelling value propositioning. Additionally, Altura’s extensive experience successfully handling complex customisations supporting electricity, water and gas clients across critical billing and operational functions cemented confidence in Altura’s capabilities serving as a dependable, long-term managed services partner upholding intricate utility landscapes.
Working in close coordination with onsite teams, Altura is responsible for continuously optimising infrastructure, bolstering reliability standards and assisting the client in achieving key metrics around service quality, meter uptime, helpdesk issue resolution and usage insights delivery – fully enabling the customer’s smart utility vision.
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About Altura
Altura, a White Pearl Group company, provides specialised SAP solutions tailored for electricity, water and gas utilities enabling smart metering/billing, mobility, customer service and scalable operational efficiency gains via applied innovation. With over a decade’s experience digitally transforming utility leaders, Altura delivers unique value powering growth. www.altura.in