RugVista to boost customer experience through partnership with delivery platform Ingrid
RugVista has partnered with delivery experience platform Ingrid to give customers in key markets across Europe better access to preferred last-mile carrier options and to optimize the company’s logistics.
“RugVista constantly strives to deliver an outstanding customer experience and we know that providing popular delivery and return options in each local market is critical,” says Anders Matthiesen, Chief Operating Officer at RugVista. “Teaming with Ingrid adds flexibility for our customers and allows us to continuously optimize our delivery and return experience.”
Rugvista recently rolled out Ingrid in Sweden, Denmark, and Finland and at the same time introduced PostNord’s delivery services in Sweden and Denmark. The plan is to launch Ingrid and new last-mile carrier options in additional markets during the rest of the year.
Ingrid is active in more than 80 markets around the world and has supported more than 40 million orders through its delivery checkout platform. Ingrid supports shoppers with checkout, order tracking, and transport management.
“I’m really happy and proud to welcome a prominent E-com brand like RugVista to our platform. Delivering bulky items like rugs across many different markets is a complex task and with our help Rugvista will be able to improve the customer experience and optimize the setup”, says Piotr Zaleski CEO of Ingrid.
Contact information
Michael Lindskog, CEO
[email protected]
About RugVista Group AB (publ)
RugVista Group is one of Europe’s leading “direct-to-consumer” e-commerce players and markets carpets and rugs through its own web-shops available in 20 different languages using the brands RugVista and CarpetVista. The company was founded 2005 and offers a wide and relevant selection of design- and traditional carpets and rugs of high-quality at attractive prices. RugVista Group offers its EU based customers free deliveries and returns free of charge.
The Group’s operations are divided into three segments: Privat consumers (B2C), Business consumers (B2B), and Marketplaces & Other (MPO). The B2C segment represents the consumer market and is the Group’s core segment.
RugVista Group employs approximately 85 FTEs and is headquartered in Malmö, Sweden. The RugVista Group AB (publ) share is traded on Nasdaq First North Premier Growth Market under the ticker symbol “RUG”.