New initiative for Etihad Airways "delivered" by Loyal Solutions

Etihad Airways and Talabat , the regions leading food delivery service, team up for yet another innovation in the loyalty landscabe, all powered by Loyal Solutions technology

The agreement, signed today at Etihad Headquarters in Abu Dhabi, by Etihad Aviation Group CEO, Tony Douglas and talabat CEO, Tomaso Rodriguez, heralds the start of the organisation’s participation in the Etihad Guest ‘Miles on the Go’ programme.

Etihad Guest members can now earn and spend Etihad Guest Miles when ordering food, groceries and other essentials on the talabat platform. Members who have downloaded the Etihad Guest mobile app and have registered their eligible Visa cards can earn 1 mile for every AED 3 spent on the talabat platform using the linked card. The app will also prompt members to choose if they wish to earn miles or redeem miles on the transaction.
 

Tony Douglas, Group Chief Executive Officer, Etihad Aviation Group, commented: “Etihad has always been at the forefront of the travel industry, and today’s partnership with talabat demonstrates our commitment to providing an industry-leading loyalty offering that goes far beyond travel and becomes a full lifestyle programme. As an airline, we are consistently partnering with brands that will drive value for Etihad Guest members and reward them in the sky and on the ground more easily and efficiently.

”Tomaso Rodriguez, Chief Executive Officer, talabat, stated: “Our MoU with Etihad Airways brings together two leading players in two very competitive industries. As customer-centric organisations, we pride ourselves on finding new solutions to create the best customer experience - a key part of this MoU. We are looking forward to collaborating with the team at Etihad Airways to bring to life some of our regional innovations, such as talabat Mart, in new experiential ways, to surprise and delight our joint customers in the future.

” Peter Kisbye, CEO at Loyal Solutions, comments: “Etihad  Airways and Etihad Guest continues to lead the industry with innovative solutions for the members of Etihad Guest.  We are proud to partner with Etihad Airways and we are truly impressed with the number of initiatives being launched.  As a technology provider it is always a pleasure to see you product used in innovative ways and Etihad Airways continues to push the envelope and lead the industry.”